Privacy Policy

Effective Date: 13 April 2026
Last Updated: 13 April 2026

At Kevron Group, we are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients, website visitors, delegates, learners, partners, and other users of our services. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you interact with our website, platforms, services, and communications.

By using our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Kevron Group provides consultancy, training, professional services, digital solutions, and related business services. This Privacy Policy applies to our website and associated digital platforms, portals, forms, communication channels, and services operated by or on behalf of Kevron Group.

2. Information We Collect

We may collect and process the following categories of information:

Personal Information

This may include your name, email address, telephone number, company name, job title, billing details, postal address, and any other information you voluntarily provide when you:

• contact us;
• complete a form;
• register for training or events;
• make an enquiry;
• request a proposal or service;
• subscribe to newsletters or updates;
• apply for opportunities;
• use any client, learner, or administrative portal.

Payment and Transaction Information

Where payment is required, we may collect information necessary to process the transaction, such as billing details, transaction references, and payment status. Payment card information may be processed by authorised third-party payment providers and may not be stored directly by Kevron Group unless expressly stated.

Training, Learning, and Service Information

Where you enrol in courses, assessments, programmes, consultancy services, or other professional services, we may collect information relevant to delivering those services, including attendance records, course progress, submissions, certification records, feedback, and related administrative information.

Technical and Usage Information

When you visit our website, we may automatically collect certain technical and usage data, including:

• IP address;
• browser type and version;
• device information;
• operating system;
• referring website;
• pages visited;
• date and time of access;
• navigation behaviour and interaction data.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to improve website performance, user experience, analytics, security, and functionality. Further details are set out in our Cookie Policy.

3. How We Use Your Information

We may use your information for lawful business and operational purposes, including to:

• provide, manage, and improve our services;
• process registrations, bookings, and payments;
• deliver training, consultancy, digital, and support services;
• communicate with you in relation to enquiries, services, courses, updates, or support requests;
• administer learner accounts, certificates, assessments, and portals;
• respond to complaints, feedback, or requests;
• personalise and improve website functionality and user experience;
• monitor usage, security, and performance of our website and systems;
• send relevant updates, newsletters, or promotional communications where permitted;
• maintain records for administrative, audit, legal, and compliance purposes;
• protect our legitimate business interests and enforce our terms, policies, and contractual rights.

4. Legal Basis for Processing

Where applicable under relevant data protection law, Kevron Group processes personal data on one or more of the following bases:

• your consent;
• the performance of a contract or steps taken at your request before entering into a contract;
• compliance with legal or regulatory obligations;
• our legitimate interests, provided such interests do not override your fundamental rights and freedoms.

5. Disclosure and Sharing of Information

We may share your personal data with trusted third parties where necessary for legitimate business purposes, including:

• payment processors;
• website hosting and IT service providers;
• email and communication platforms;
• learning management or certification systems;
• consultants, facilitators, assessors, or service delivery partners;
• regulatory, legal, or professional advisers where required;
• government, law enforcement, or regulatory authorities where disclosure is required by law.

All such sharing will be limited to what is reasonably necessary for the purpose concerned.

Kevron Group does not sell or rent personal information to third parties for their independent marketing purposes.

6. International Transfers

Where our service providers, systems, or partners are located outside your jurisdiction, your information may be transferred to and processed in other countries. Where such transfers occur, Kevron Group will take reasonable steps to ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable law.

7. Data Retention

We retain personal information only for as long as is reasonably necessary for the purposes for which it was collected, including for service delivery, legal, regulatory, tax, accounting, certification, dispute resolution, and record-keeping purposes.

Retention periods may vary depending on the nature of the information, the service provided, and applicable obligations.

8. Data Security

Kevron Group implements appropriate technical, administrative, and organisational measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, misuse, or access.

While we take reasonable steps to safeguard your information, no internet-based transmission or storage system can be guaranteed to be completely secure. Accordingly, we cannot warrant absolute security.

9. Your Rights

Subject to applicable law, you may have the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal data in certain circumstances;
• object to or request restriction of certain processing activities;
• withdraw consent where processing is based on consent;
• request transfer of your data where applicable;
• opt out of receiving direct marketing communications from us.

Requests relating to your personal data may be submitted through our official contact channels. We may need to verify your identity before responding to certain requests.

10. Marketing Communications

Where permitted by law, Kevron Group may send you information about our services, training opportunities, events, updates, and relevant promotional content. You may opt out of marketing communications at any time by using the unsubscribe option in the message or by contacting us directly.

Please note that even where you opt out of marketing, we may still send essential service-related or transactional communications.

11. Third-Party Links and Services

Our website may contain links to third-party websites, tools, plug-ins, payment gateways, embedded content, or external services. Kevron Group is not responsible for the privacy practices, content, or security of third-party websites or services. Users are encouraged to review the privacy policies of those third parties before providing personal information.

12. Children’s Privacy

Kevron Group’s website and services are not intended for children unless expressly stated for a specific programme or offering. We do not knowingly collect personal information from children without appropriate authority or lawful basis. Where we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

Kevron Group may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, operational practices, or website functionality. Any revised version will be posted on this page with an updated effective date.

Your continued use of our website or services after changes are posted may constitute acknowledgement of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact Kevron Group through the official contact details provided on our website.